Wednesday, July 30, 2008

People Never Forget How You Treat Them…

Never treat people badly because they never forget how you treated them. And why should you treat anybody badly? There are enough tensions, stresses, problems in everybody’s lives, why not spread little happiness by a good genuine smile and make their interaction with you better. This will also make the person you gave that smile to, feel good and in turn make you feel better.

Some people always wear that weary look on their face that you don’t feel like communicating with them, some others go to extreme and have such disdainful look on their face that you don’t at all feel like looking at them, forget communicating. Imagine the state of a person working under such a guy!

On the other hand, there are people who always have that cheerful smile on their face which make them look cute! Even if such people are busy in their own life, you always feel approaching them, in need and they will also welcome you with genuine concern. How lucky are those who have such a Boss!

I would like to share two recent incidences of my life with you all. One good and one bad. Generally, I don’t like sharing bad things. But this bad incident I will share with you all anyways so that you also learn something from it and abstain from behaving in bad manner with others.

First I will share the good experience. I had some work in the Degree Engineering College I had bidden a good-bye to some seven years back or so.

Generally you have these very ill-tempered, rude people in Government and other such offices who do not have any respect for fellow human-beings and this reflects in the way they treat others. You have some work to get done from them and see how much bhaav you have to give them. Sometimes you literally have to plead them or in worst situations you may even have to bribe them. Bhagwan bachaye aise logo se!

But in my engineering college, there was this very good natured clerk who always had a big smile on her face. The peculiar thing about her was that she remembered all our, student’s names by heart. Whenever we used to go to her for taking the Railway Concession receipt or for some other official work, she always greeted us all with our first names and helped us in filling up any remaining or wrongly filled details of the form. She used to have little conversation whenever possible while stamping the form or doing her job. It always felt good to talk to her, sometimes after standing for a good amount of time in the queue. So after seven years or so when I went to my college for some work, I was not sure if that ever-smiling gentle-woman would be there or not. Seven years is a long period, isn’t it? But she was there! And the moment I went to her, she said,” Kaise ho Vikas?” I was pleasantly shocked! After seven years, still she remembered me by my first name! She must have come across thousands of students after I passed out from my college. But she remembered my first name. I smiled back and thanked her for helping me in getting my work, for which I had gone to the college, done. I felt so good about this incident, about the way she made me feel that day that I will always remember it. By your little gestures at times, you show the person with whom you are interacting that you care, you respect and you value them. And that’s a very nice thing to do! You make some one feel better.

Now, the bad incident. I had to visit this ENT doctor once. After sitting at the clinic for almost an hour and after seeing all those patients having some or the other problem with their Ears, Noses or throats, when I went into his cabin, he gave that weary look. I felt bad. There was no welcoming expression on his face, forget smile. I started talking about my problem and he didn’t even bother to hear me completely. He wrote me some medicines. I was wondering if something was wrong with him (or me?!).And I left the cabin in a few minutes. My day was marred. I will never forget how he made me feel that day. Neither I would advice anybody to consult that doctor in future (you loose business also by treating somebody badly!!) nor I would ever treat anybody in the same manner. Because I learnt an important lesson that day. I knew how I felt when that Doctor, almost ignored me.

Never ignore or neglect anybody. Listen to your clients, your friends, your colleagues or any body communicating with you, with genuine interest and respect everybody.

People always remember how you make them feel…

6 comments:

  1. I always knew u are a sentimental guy ...
    now u have proved that u r ...
    GREAT BLOG !!!
    Keep it up dude !!

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  2. Very True ... simple things that we tend to forget ...

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  3. Good blog...

    We all come across ill mannered people every day...My personal opinion is that, specially in cities some people can't draw line between their personal life and professional life..What adds fuel on top of this is the work & travelling related stress, people's dissatiscation about their own rewards and achievements etc etc...In all these,many times people forget about their basic courtsy towards other people like their sub ordinates, colleagues, clients etc...And when we face such ill mannered people, most times we are required to ignore them because at we need them to do their job....! And we are concerned that if we confront such people, our work will suffer. People ignore such behaviour as long as the person is doing his/her job...And most times people are not expecting to see this person again...So for most, ignoring such people is the best way out.
    I guess all these ill mannered people may have their own valid reasons for their frustrations.But they don't realise that taking out their frustrations on other is not helping them to solve their problem..
    I guess we will see more and more of this with increasing competition, increasing ambitions , increasing stress on people....

    Most of us know the reasons and solutions for such behavious...

    Once again nice topic for bloggin...

    Wish you happy bloggin..

    Regards,
    Jayesh

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  4. To each his own. Follow it and you will never be disappointed.

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  5. That's a gr8 effort from your end....to write this....i liked the posting a lot....!
    I understand what you suggest ...i mean a person should be reachable approachable ...for that it really helps if he is in a cheerful mood...or atleast he greets....you.....it makes hell lot of difference …or else i can say if approached by you....you should get the needed respect...valued by him and spend time for you ...and pay attention to what you want to say or get things done....!

    But what I feel is...in case i read the doctor's incident mentioned in your blog....he (maybe) must be facing some problem at the personal or professinal level..some sort of tension or some thought process must have made him forget to do that simple thing....its not always intentional....each person is making some where effort to be good....but not everyone is perfect....at times its not possible for everyone to do multitasking...kabhi kabhi nahi hota hai possible.....we need to give space at that time...to those people i suppose....! maybe u wont agree....with me...but my experience makes me think like that....!!

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  6. Amazing article Vikas !!!
    You always select a brilliant topic and the one selected today is one of the most important which
    which reminds us that in our busy life we forget to do so many things and commit so many mistakes unknowingly.

    I totally agree that the GOVT officers may have their concerns, but that does not mean that they show their frustration on others.

    If Govt. employees/officers are having problems, then why not leave that job and work in private firms ?
    They will not , bcoz::::::
    Reservation.....Job Security......second source of income from bribe(upar ki kamaai)....Facilities/privileges (railway reservation, school children admission, preference in colleges,etc) there are 100's of benefits that they enjoy,without doing their EXPECTED WORK, could they get these in private firms, NOoooo....never.

    If u do a poll of people working as per the expectations , then u will hardly get someone who will agree to this.

    why all this is so ?

    Bcoz of discriminations between people, division among the society ........

    We can progress only when all the society evils will diminish or will be totally eradicated.

    Fo this we need to think above caste,race,religion.

    I FIND THE "IDEA MOBILE AS BRILLIANT" : U MUST HAVE SEEN THE ADD WHICH SAYS THAT PEOPLE SHOULD BE IDENTIFIED NOY BY THEIR NAME-SURNAME-CASTE, BUT BY SOME INDEPENDENT INDISCRIMINABLE ENTITY(such as unique number), ATLEAST WE CAN FOLLOW THE SAME IN SOCIETY AND LET PEOPLE BE IDENTIFIED BY "NAME" AND NOT BY CASTE/RACE/ETC

    I HAVE MANY PEOPLE WHO ARE VERY MUCH INTERESTED IN KNOW THAT "WHICH COMMUNITY/CASTE THE OTHER PERSON BELONGS TO" , I DONT UNDERSTAND WHY THEY HAVE SUCH MENTALITY ?

    PEOPLE NEED TO CHANGE.

    TO START OF THESE, LETS BEGIN WITH A SMILE AND TREAT EVERYONE WITH COURTESY.


    HAVE A BLESSING AND GOOD DAY.


    YOURS,
    Sunilkumar Maurya

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